Late Arrival Policy
At Random’s Webs, we do our best to accommodate every client’s schedule. However, to respect the time of our staff and other clients, punctuality is essential.
If You Are Running Late
-If you anticipate being late for your appointment, we request that you contact us as soon as possible via phone or email.
-Depending on how late you arrive, we will make every effort to provide you with the service you booked. However, please be aware that:
-If you arrive 10–15 minutes late, we will try to proceed with your appointment, but the service time may be reduced to ensure that the next scheduled appointment is not affected. Despite the shortened service, you will still be required to pay the full price of the booked service.
-If you arrive more than 15 minutes late, your appointment may need to be rescheduled, or in some cases, it may be considered a same-day cancellation. This will result in a late arrival fee of 25% of the total service cost.
Why Timeliness Matters
-Our services are scheduled in a way that allows each client to receive the full, undivided attention they deserve. Late arrivals disrupt our workflow and can cause inconvenience for both our staff and other customers who have appointments after you.
-To ensure that every client enjoys a stress-free and seamless experience, we kindly ask that you arrive at least 5–10 minutes early for your scheduled appointment.
How to Cancel or Reschedule an Appointment
We strive to make our scheduling process as seamless and convenient as possible. If you need to cancel or reschedule an appointment, you may do so through the following methods:
📞 Phone: UNAVAILABLE
📧 Email: [email protected]
🌐 Website: https://www.sumupbookings.com/randoms-webs
Please note that messages sent outside of business hours may not be received until the next working day. To avoid any issues, we recommend calling during business hours whenever possible.
Why Our Policy Matters
At Random’s Webs, we take pride in delivering exceptional service and ensuring that every client receives the care and attention they deserve.
This policy is designed to promote fairness, respect, and accountability for both our clients and staff.
By booking an appointment with us, you acknowledge and agree to the terms outlined in this Late Arrival & Cancellation Policy. We appreciate your understanding and cooperation, and we look forward to serving you!
For any further inquiries, please don’t hesitate to contact us.
📍 Random’s Webs – Where Quality Meets Commitment